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"Hotel was very clean. Had a ski in ski out location. Easy transport to the airport with a shuttle to Grand Hirafu Welcome Center. Property is really modern and clean. Love love love their onsen. I stayed at Park Hyatt next door too, and their onsen at Nikko Style was on par."

"Muwa is by far the hotel with the best service in Niseko area. People are kind and with an excellent training. The rooms are very beautiful and clean. The ski changing rooms are very practical. My favorite ski hotel "

"Incredible."

"Pretty amazing ski in and out resort"

"Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍"

"Helpful staff clean facility and good breakfast. Nice to have a spa onsite! "

"Great place to stay. Free noodles at night and the hot spring is really nice."

"room has only heat no room temp control working in winter, i guess! Room was spacious and beautiful several restaurants were just a few minutes walking distance all connected under one building "

"This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!"