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"Everything about this hotel is great! It’s clean and the staff are lovely, the only thing is the room gets a bit hot! Overall great experience, a special thanks for Mr song from the concierge he was really nice and helped with my bags, greatly appreciate it!! "

"Very convenient location within close walking distance from the APM mall (lots of eateries inside) and Wangfujing. Excellent customer service, no matter who you speak to or what time of day you make a request. The only minor downside is that the hotel rooms are a bit dated, and depending on where your room is, you can hear the noise from the street (mostly just people talking loudly from outside the mall or street). "

"Staff were amazing ! So friendly and help! Much appreciated m The concierge went above and beyond to assist me in finding the right souvenirs, even calling a local shop to ensure they had the item I was looking for! They also ordered an asthma machine for my son when his broke ! The front seat were amazing, waiving a few for an additional bed ! Moreover the host and waiter at the remembered our names, favorite foods and allergies! Oh my Lordy! Everyone was sooo good and so kind and helpful! I have to go back !"

"Great hotel! Wonderful service and wonderful atmosphere "

"Near to Wangfujing"

"I had a really lovely stay. The check-in process was smooth, housekeeping excellent, breakfast service great, although the chefs at the egg station were always unpleasant. Others on breakfast service were very warm and friendly. Check-out was also smoooth and the agents pleasant."

"The hotel is perfect for both business and family travelers for its locatiom, amenities, etc., but for the best stay, contact CECILIA, the hotel concierge, before departing for the hotel bc she IS FANTASTIC (!!!) and really made all of the difference in our stay. She will arrange all of your transportation to/from the airpot and hotel, suggest and arrange any activities, make resrvations to restaurants and venues, and ensure every facet of your stay is perfect. The hotel pool is unbelievable and not to be missed, even if just to walk down to see it, the gym and lockers are clean, and the spa and massage staff incredibly accommodating. Bathing suits can be purchased but even just sitting poolside is worth a visit."

"Highly recommend this hotel as the front desk staff were super helpful. As we did not get the local contact number, booking of places and dinner reservation were kind of difficult where the staff (did not managed to get the name) went thru the whole trouble to help us. It is also super near to 王府井 shopping street where the popular shopping (like Nike, Adidas as well as branded brand) can be seen and found there. It is also walking distance to 故宫 and 前门大街. Do take note when getting Didi as their sister hotel 天伦皇朝 is just next to it where driver will mistaken both hotel. This hotel Chinese name is 天伦松鹤大酒店. "

"I like this property's cleanliness and staff's service."