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"Good location and service."

"Convenience "

"The hotel is conveniently located next to Sakura machi mall with lot of dining options. There is also a park next to it and in holiday time they put a Christmas market. The roof top onsen is the most important part, relaxing and fun. They offer free ramen and popsicle. "

"Everything good"

"It was a lovely place to stay. We loved the quiet ambience and the good Onsen baths. Dinner buffet options were good."

"This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic."

"Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel."

"Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!"

"I just loved staying here - it was the most comfortable hotel in my trip to kyushu. The hotel is new and clean, the furnishings and design has a luxurious feel, the pillows and bed was so comfortable that I slept well. The location is super convenient - I walked to all the main sights and shopping areas in Kumamoto, also it is located above the bus station and shopping mall - so it was easy to get to the Kumamoto train station and to get food. The last day was raining heavily, I was glad that I didn’t have to bring the luggage in the rain - it was all sheltered from the hotel to the bus to the train station. I could see the castle from my room, which made staying in very pleasant! "