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"lake front view it’s beautiful stuff are very friendly love my staying here "

"Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!"

"The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10. "

"Great location. Clean rooms and pool. Amazing breakfast. Looking forward to our next visit"

"Location"

"Best place in Bacalar!"

"It's close to the mall shopping is very convenient "

"We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day. "

"It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location. "