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Boca de Agua

4.5 star property
Luxury hotel with spa services and a 24-hour front desk

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Photo gallery for Boca de Agua

Exterior
Tree House (Master Pool) | Terrace/patio
Tree House, 2 Bedrooms (Pool) | Premium bedding, down comforters, minibar, individually furnished
Lake
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Spa
The current price is SAR 1,050
SAR 1,309 total
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Tree House (Master Pool)

Tree House (Master Pool) | Terrace/patio

Tree House (Master Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Premium bedding
Down duvet
Ceiling fan
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool) | Premium bedding, down comforters, minibar, individually furnished

Tree House, 2 Bedrooms (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Premium bedding
Down duvet
Ceiling fan
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Tree House (Jungle) | Premium bedding, down comforters, minibar, individually furnished

Tree House (Jungle)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Premium bedding
Down duvet
Ceiling fan
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 180 reviews
The price is SAR 865
SAR 1,058 total
includes taxes & fees
18 Mar - 19 Mar
Our Habitas Bacalar

About the neighborhood

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 13 min drive
  • Cenote Cocalitos - 13 min drive
  • Laguna Milagros - 18 min drive
  • Laguna Bacalar Ecological Park - 18 min drive
  • Chetumal Ferry Terminal - 35 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬12 min drive
  • ‪Blu Beach Club - ‬13 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬24 min drive
  • ‪Maya Luum - ‬18 min drive

About this property

Boca de Agua

Luxury hotel near Lake Bacalar
Consider a stay at Boca de Agua and take advantage of a coffee shop/cafe, a garden, and an outdoor entertainment area. Treat yourself to spa services, such as a massage, a facial, or a manicure/pedicure. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), outdoor furniture, and concierge services
  • A 24-hour front desk, a banquet hall, and luggage storage
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–11:00 AM: USD 32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Kayaking
  • Outdoor pool
  • Paddleboards on site
  • Private picnics
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha

Frequently asked questions

Does Boca de Agua have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:30 PM.

Is Boca de Agua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Boca de Agua?

Self parking is free at this property.

What time is check-in at Boca de Agua?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Boca de Agua?

Check-out is at noon.

Where is Boca de Agua located?

Situated near the airport, this luxury hotel is 2.3 mi (3.7 km) from Lake Bacalar and within 9 mi (15 km) of Cenote Azul and Cenote Cocalitos. Cenote Esmeralda and Cenote Negro are also within 9 mi (15 km).

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Boca de Agua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yehoshua

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

6/10 Okay

Adrian

Liked: Staff & service
Disliked: Amenities
Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Stayed 3 nights in Jan 2025

2/10 Terrible

Matteo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

María Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó mis expectativas
Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Stayed 2 nights in Aug 2024