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"Great place with great stuffs! Will come back!"

"One of my favourite stays ever! The CitizenM team is lovely and helpful"

"The location of the hotel is convenient, near to 3 MRT stations and in a safe area. Not so crowded, too. The room we were given is big, clean, and very cozy. Though the bathroom’s a bit small, it’s clean and stocked with bath essentials and toiletries. But what really made us enjoy the hotel are staff — they were really great and helpful, specially Rene the receptionist and the room attendant! They even offered us to check-in early since the room is already vacant. It is very much appreciated, Ms. Rene! "

"Staff was friendly, and the room was clean and comfortable. It was a pleasant surprise when packed breakfasts were ready for us at check-out the next morning due to our early flight - a very nice gesture in customer service. "

"Great location and comfy bed"

"The hotel was excellent in every way. I just want to point out one experience unordinary. We stayed at Ritz Carlton for 5 days as a family. On the 2nd day, I fell ill and was admitted to a hospital in Shanghai. Fortunately, Ritz Carlton was gracious enough to dispatch an ambulance vehicle to take me to the hospital. Also, assigned an individual to accompany us to the hospital and took care of everything - register, wait in the line, getting the medicines, etc. Super attentive! "

"Hotel location is excellent. Free parking facility is good. I was confused about how to get the free parking, so I ended up paying for the first night parking. Hotel staffs were great. We left a folio in the room. They are able to delivery the item to me in time. "

"Great hotel and modern rooms! Only drawback was not having a smart tv but loved everything else."

"The entrance to the building was hard to find but once we got to their simple front desk, check in was in less than 2 minutes! Our room was the panorama suite. Good for 4. With Japanese toilet and separate sink and shower which was very convenient and saved us time getting ready. Nice L'occitane products! No conditioner though. Our floor (we were on the 13th, lobby was on the 14Th) had a common area with free flowing drinking water, a sink a coffee machine.and some toiletries. No toothbrushes though so make sure you bring your own. Wish they had a microwave though! All in all our stay at the Eastin Taipei was pleasant, the staff friendly and efficient. Will stay here again if I were ever to visit Taipei again."