Find Business Hotels in Xalapa

"I wanted to love this place, and I had read reviews before booking, but I hoped for a better experience. The view from the hotel was stunning, probably the best in town. However, the cost didn’t match what was provided. The pool wasn’t clean, despite a pool cleaner being onsite for two days, and the Jacuzzi, which was one of the main reasons we booked, was a letdown. It was dirty and waterless upon arrival, though we were told it was "working fine" and just needed cleaning. When our scheduled...

"Customer Service excellent. The security guard very helpful."

"we had a great experience, will definably stay again "

"Like it a lot for hollidays"

"Nice city hotel "

"Nada"

"I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a...

"Spacious rooms, with comfy bedding"