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Gran Hotel Xalapa

4.0 star property
Hotel in Xalapa with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Gran Hotel Xalapa

Outdoor pool, open 9 AM to 8 PM, sun loungers
Combined shower/tub, free toiletries, towels
Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
The current price is SAR 192
SAR 227 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 28.00 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 km
  • Juarez Park - 13 min walk - 1.1 km
  • Xalapa Cathedral - 14 min walk - 1.2 km
  • Paseo de los Lagos Park - 3 min drive - 2.0 km
  • Xalapeno Stadium - 4 min drive - 2.7 km

Getting around

  • Xalapa Station - 17 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive

Restaurants

  • ‪Tom Mix - ‬4 min walk
  • ‪El Asador - ‬5 min walk
  • ‪La Toscana - ‬7 min walk
  • ‪Restaurante Kondeza - ‬3 min walk
  • ‪Mr. Pulpo - ‬2 min walk

About this property

Gran Hotel Xalapa

Upscale hotel
Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden, and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), outdoor furniture, and a gift shop
  • A banquet hall, luggage storage, and a 24-hour front desk
Room features
All 200 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 185.00 for adults and MXN 110.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mocafetos
  • Galeria

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Outdoor space

  • Balcony or patio

More

  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9 AM to 8 PM

Property is also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.

Is Gran Hotel Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Xalapa?

Self parking is free at this property.

What time is check-in at Gran Hotel Xalapa?

Check-in begins at 3 PM.

What time is check-out at Gran Hotel Xalapa?

Check-out is at 1 PM.

Where is Gran Hotel Xalapa located?

Situated in Xalapa, this hotel is within a 10-minute walk of Los Tecajetes Park and Xalapa Metropolitan University. State Theatre and Diego Rivera Gallery are also within 15 minutes.

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Gran Hotel Xalapa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 304 reviews
Rating 8 - Good. 106 out of 304 reviews
Rating 6 - Okay. 67 out of 304 reviews
Rating 4 - Poor. 26 out of 304 reviews
Rating 2 - Terrible. 17 out of 304 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
yes i like it
Stayed 2 nights in Aug 2024

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Stayed 7 nights in Jan 2023

4/10 Poor

Alicia

Liked: Cleanliness, staff & service
Disliked: Amenities
Tienen una discoteca que produce mucho ruido que se oye en todas las habitaciones, excepto las que dan a la calle, como si uno estuviera en la discoteca. Comienzan muy temprano, como a las 5, y no termina hasta las dos o tres de la mañana. En verdad el ruido es insoportable y no puedes descansar y mucho menos dormir
Stayed 2 nights in Feb 2025

8/10 Good

JORGE HERNANDEZ

Stayed 1 night in Feb 2025

8/10 Good

Rafael Andrés

Liked: Staff & service
muy buen hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien.
Stayed 1 night in Dec 2024

8/10 Good

LORENA LOPEZ DE

Stayed 1 night in Sep 2024

8/10 Good

Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba genial hasta que empezó el karaoke, se terminó a las 2 am y parece que es algo recurrente en el lugar, pero fuera de eso, si llevas unos tapones de oído el lugar es excelente
Stayed 1 night in Dec 2024

8/10 Good

Enrique Manuel

Stayed 2 nights in Nov 2024

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
No tenía toalla en lavabo. No tenía tapete de salida de regadera. No tiene enchufe para computadora
Stayed 1 night in Oct 2024

2/10 Terrible

Efren

Disliked: Cleanliness
No
Stayed 3 nights in Aug 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Esta muy descuidada
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Efren

Liked: Amenities
Nada
Stayed 3 nights in Sep 2024

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
La queja que puedo hacer es el pésimo servicio de INTERNET en casi todo el hotel, a excepción de algunos espacios al rededor de la alberca
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es incómodo, el acceso a los cuartos complicado, están renovando y hay trabajos de construcción por todas partes. Falta limpieza. El estacionamiento es pequeño en relación con el número de cuartos.
Stayed 1 night in Jul 2024

4/10 Poor

SIRCE EDITH

Disliked: Staff & service, property conditions & facilities
El servicio de restaurante muy malo
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose alfredo

Liked: Cleanliness, staff & service, amenities
Por estar en remodelacion mucho polvo. Una ves superada la remodelacion va estar agradable. Volveremos
Stayed 2 nights in May 2024

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ricardo

Tienen que invertir en el hotel
Stayed 1 night in May 2024

10/10 Excellent

Diana Luz Ixchel

Liked: Staff & service
Disliked: Cleanliness
Esta en remodelacion, bien porque eso nos beneficia a los usuarios
Stayed 5 nights in May 2024

8/10 Good

Fani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sin dudar volvería
Muy fácil el check in y el check out, en general el servicio fue bueno
Stayed 2 nights in Apr 2024