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"Really late check in, Joll duty manager was brilliant "

"Atmosphere "

"This might just be the best hotel I've ever stayed in. I came straight from work, upon my arrival to reception, the receptionist (Amelie/Amelia?) could not have been more welcoming. As I was checking in, I was offered a complimentary drink which was lovely. I was then offered to sign up to the free members club which I did and immediately got a free room upgrade and 2 mini bottles of Prosecco for the room as I was having a girls night with my best friend. The room was huge, the view was stunning and the breakfast was to die for. Can't wait to come back. Every second was pure bliss. Thank you so much for such a magnificent stay. "

"Friendly reception staff and couldn't fault any aspect of the room."

"Lovely restaurant and great staff "

"Friendly staff "

"Absolutely fantastic experience! The location couldn’t be better. The hotel is directly next to the train station and right at the edge of town. We asked if we could check our bags with them, but they allowed us to check into our room early instead. The rooms were clean and comfortable, and despite being right by the train tracks, the rooms were well sound proofed. We loved having bunk beds for our kids. Such a great use of space, and they loved having their own reading lights. The breakfast was great and every staff member we interacted with was friendly and helpful. If we’re ever back in Cardiff, we will stay there again."

"Amazing location for concert at Utilita and for just stumbling into the shopping centre. We immediately re-booked for our next trip to Cardiff! "

"Good value for money, excellent customer service..... They made you feel a valued customer. Excellent all round."