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"Very nice hotel, staff were efficient and friendly. Amenities were excellent, rooms clean and well maintained. "

"I love this hotel. I chose it especially for the views of the bay, the boats, and the mountain. The staff is friendly and ever-helpful. There is an on-site restaurant with amazing food and a bar in the lobby where you can meet up with friends before going out. I will definitely stay here again. "

"I was very happy with the excellent treatment I received from everyone. Very courteous and attentive staff. And beautiful building, facilities and setting/views. I will go back. Thank for the considerate and excellent service."

"I make a reservation for 4 roommates and they bring us two room connected each other by two interior doors and we got a beautiful views at the terrace !!!! Good hotel for the price !"

" Superb value. Super clean and modern. Very friendly and helpful staff. Close to good resaurants and bars. Plus adjacent to the.beach. We'll be back."

"Friendly and helpful staff at the reception, nice hospitality with free coffee in the morning and evening. The hotel has dining facilities with good breakfast provided."

"Nice and clean hotel, good breakfast buffet!"

"Great location.very friendly staff. "

"Misleading advertisement and management didn’t respond when we complained. I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime, the groups were using many of the facilities which meant we couldn’t. Particularly the football, basketball and table tennis tables were in use for organise competitions. When it came to bedtime, the noise didn’t stop and in fact got worse. We were kept awake until 2:30am. The noise then started again at 7am. When we raised this as a complaint in the morning, while the staff we spoke to were pleasant and helpful, the management were not on site and contrary to the advert, only Spanish was spoken so as English speakers we found it difficult. I emailed the office email address to complain and nearly a week later I’m yet to have any meaningful response. Hotels.com have given me a small goodwill gesture payment"