Find Family Hotels in Upper Lapland

"Lovely cozy small hotel, the staff are so friendly and amazing, especially Marjut, she went above and beyond helping me with the check-in and instructions since my check in was after 9 and there was no staff working beyond this hour!"

"Loved the location a little away from the town center and up high for a great overview! Breakfast was amazing and Natalya serviced it so well and with a sweet smile! Our room was cleaned and we appreciated Tanya for her special attention to our hot chocolate…thank you. Katja and Outi at the front desk were a delight, smiling and very helpful. We also appreciated the laundry service available. It was off season and everything was delightful. Gondola, ski slopes, Northern Lights and much more. "

"Loistava sijainti, asiakaspalvelu, aamupala. Ei mitään moittimista."

"Very nice property "

"The property has everything you need for 2 people, it would be very cramped with anymore than 2 adults and 1 small child, the kitchen is very well equipped. Beds are comfy, it’s warm and clean and the sauna is lovely. What they failed to tell us is that Saturdays is ‘change over day’ which meant we had to move apartments after our first night not giving us even 24 hours in 1 apartment, it caused us to loose a days skiing due to waiting around for a phone call to Inform us that the new apartment was ready which never came. We had paid for 4 days skiing and to loose a day was costly and dissapointing. The apartments are timeshares owned and even the staff said ‘it’s complicated’ when I asked them who’s decision it was for us to have to move apartments and was told ‘someone should have contacted us’ but this obviously didn’t happen. The directions to the apartments aren’t great either when you’re lugging your cases about in snow trying to locate the apartment block. There is nothing wrong with the apartment itself so I can’t complain about that, it’s more the customer services and communication that’s the issue. I’m not sure if Expedia should have told us or the holiday village but to arrive late to be told you have to move in the morning at some point (5th eh couldn’t give us a specific time just to wait for a call which never came) "

"Stayed in Studio with Sauna. The room was spacious enough for solo traveler, and a small kitchen was available which was good. Sauna worked well. But the building was quite old, and the bedroom was a bit cold when sleeping. Looked not very clean, and there was some uncomfortable smell at shower room. "

"It's a nice place, close to the Zero Point ski slopes. We also had a private sauna for our room and it was awesome, we used it every day. I had better breakfasts than here, but it was edible. Though we rather bought some pastries as a breakfast in the closest groceries. Our room was quite spatious and even had a mini kitchen with microwave, fridge and sink. In the bathroom there was a drier machine for the wet clothes which we found extremely useful. All in all, we liked to stay here, probably would come back again. "

"Amazing and special place. Food is great, staff are friendly, experiences are fun. Wifi is the only thing I wish could improve. "