6/10 Okay
Cassandra, London
Traveled with partner
12 January 2025
Disliked: Property conditions & facilities
Check in was quick & easy, we were placed in room 229. Make sure to state any accessibility issues, as the hotel doesn't have elevators and if you're placed in the farthest wing from reception, it means you'll need to drag your luggage through about 8 firedoors & a flight of stairs (which they don't inform you of during check in). The room itself was nice, we were in one of the superior twin rooms which have been remodelled more recently, but the hair dryer was broken & the shower had mildew & other build up on the floor. Onto food: They provide allergens information (gluten, vegan, lactose & vegetarian) but make sure to pay attention as there were many times the wrong allergen sign was in front of the wrong dish. Breakfast: Thank god breakfast was included in the cost of our room because it is absolutely not worth paying for. They made the exact same food every single day for breakfast, no variation. Consisting of scrambled eggs, mini sausages, soggy veg, mini pancakes, and cereal/yogurt selections. Dinner: We paid for the dinner buffet once, never again. The lack of selection at breakfast should have given us an impression of what the dinner would be like, but we clearly weren't thinking properly. I suggest leaving the hotel for your meals. There are plenty of restaurants around that offer great options for less than the buffet cost (€30). And the biggest issue is dont expect to be able to use the wifi while youre there. It just doesnt work. And the staff are useless if you
Cassandra
Stayed 7 nights in Jan 2025