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"Hotel was well kept, very spacious for a Japanese hotel, fantastic view of Mt Fuji, very good breakfast, free shuttle to train stations and very helpful/friendly/professional staff. Our only small negative comment is in regard to the older shuttle driver. He became known as “Grumpy-san” to our family. We are able to converse in basic Japanese, but he would only grunt at us and other riders even when greeting him. Also, he was not very shy about laying on the shuttle horn at tourist which was surprising. Overall Hotel Regina Kawaguchi was a great place to stay and is recommended. "

"Amazing Stay, great food and service. Japan rooms were a great new experience. Cherry Blossom around the lake still on the 4th week of April, such a great stay!"

"Amazing hotel, staff very friendly and excellent customer service. Facilities very clean, spacious rooms and free shuttle bus service from nearby station is ideal."

"Great view of Mount Fuji. Value for money and super easy to access with express bus station just next to the hotel."

"Great service with nice Onsen on both floors, one outdoor and one indoor. Enjoy the in room dinner service."

"Great location with free shuttle to kawaguchiko station and Mishima. My room with the view of Fuji mountain. Breakfast has a few different kinds of baked pastries. Great value!"

"This is a fantastic facility with outstanding employees. I would recommend to take care of the outside of the building since it is looking in need of paint "

"Walking distance to grocery "

"急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。"