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"Wonderful staff!"

"A great experience, very peaceful ans convinient. Its a great option for those who arive late or leave early or someone who just wants the experiance of a capsel hotel. I would suggest bringing flipflop for shower shoes. There was a some mold starting on the shower tiles, but nothing that would scare anyone who has lived in a dorm room before. "

"Great breakfast buffet"

"Great hotel for transfer at Narita airport, frequent shuttle service to and from Narita terminal 1 & 2 and city center. Great also to have a 24 hrs Lawson’s within the hotel."

"Had a great stay at this property. It is in walking distance to the business district as well as major sporting facilities and convention hall. Having two convenience stores in the hotel was also amazing. Had a very minor issue at first but the staff quickly resolved it. Highly recommended property. "

"I enjoyed staying at Richmond, for one the service staff is very friendly and secondly I like the size of the room which is so comfortable especially with an extended stay of 13 days. "

"Easy access to the airport, simple check-in, clean room. Bed is a little hard, but fine."

"Very convenient hotel near Narita Airport, for an overnight flight. Shuttle is every half an hour, from location #26. Breakfast is very good, buffet style with several options. We also had diner a la carte, but there is a very good buffet also. They even give a pijama, so you do not have to use yours for one night. "

"Very clean and organized. They also have a 24/7 Lawson store which is super convenient. "