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"Freindly staff and environment "

"Check in was quick and easy and the receptionist answered all of our questions. We discovered that we had been upgraded to a suite which was lovely. It was very well appointed although there were some areas that needed attention (dirty curtains and black mold on the bathroom ceiling). However the towels and bed linen were all clean and we appreciated the sitting area and coffee machine. Dinner was a little disappointing as there were only 4 choices on the menu and one wasn’t available. There were also some burgers that could be ordered from the lounge menu but that isn’t really what you expect for dinner in a hotel of this calibre. However we did enjoy the food we ordered and prices were reasonable. Breakfast was very nice but more fresh fruit and some ‘proper’ bread would have been nice. I also prefer a cooked breakfast made to order with a variety of eggs available (and maybe some smoked salmon too!). The leisure club was small but nice enough for a short stay. We definitely left feeling more relaxed than when we arrived so our stay certainly fulfilled its purpose! "

"Absolutely perfect location right by the cathedral and a short walk to sites and restaurants all around Norwich. The Maids Head is a very classy, old school hotel that is clearly proud of its history and tradition."

"All excellent-no issues!"

"Lovely stay,would recommend "

"Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone "

"Nice hotel with nice pool, saunas and bubbelpool. Well maintained and very nice and helpful staff. Our accommodation was renovated and was in a fabulous condition but I believe that all accommodation has been renovated "

"An amazing experience, the facilities are outstanding, the staff could not be more professional and helpful. I would highly recommend this hotel and also would like to give a special thank you to Sharon and Sheila who make my numerous stays an absolute joy! "

"Room was great, good size. Bathroom clean and bright. Very comfortable beds."