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"The staff at the hotel were wonderful - very friendly and helpful. The hotel amenities were wonderful. My 12 year old told me it was “the best hotel experience I ever had”! "

"Helpful and friendly staff"

"The staff go above and beyond to make your stay a memorable one. The Best hotel in the canary islands by a country mile. I’ve visited the hotel time and time again and it never fails to impress. It’s a home away from home. A huge thank you to Zaira, Victoria, Irene, Eli and Daniel in Casas Ducales. Excellent service as always, thank you. We look forward to seeing you all again in May. Thanks again, Jason "

"The staff was amazing and property was so nice"

"The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel."

"Really enjoyed our second stay at the hotel. We first went in October 2024 when the weather was really hot but in April 2025 it was on the cooler side and bit breezier poolside. But as expected, the room and sea view as well as the staff were brilliant. Friendly, professional service in all aspects including during the super busy breakfast buffet service. The only disappointing aspect was the quite brusque and slow service we received at El Mirador one evening for dinner. Would definitely return. "

"Have been going to Ona El Marques for a number of years now. Lovely complex and have recently had some refurbishments such as new restaurant and reception area. Gives the complex a much fresher and modern look. The apartments are nice but are in need up some updating,especially the bathrooms, would be nice to have walk in shower. However we thoroughly enjoy our stay each year. "

"We went the end of march and stayed in a premium sea view room for 7 nights. The hotel was spotless and beautiful. Food was amazing Pool areas were really nice Comfortable sun beds and lots of them. The staff were all so friendly and service was very good.The lady on concierge (sorry I can’t remember her name ) was really helpful. Lots of restaurant recommendations and she will book a table for you. It’s a 15 min walk to La Caleta which has lovely restaurants and about the same walk the other way to Adeje which we found rather busy ! We will definitely return "

"Staff great, food very good, hotel very clean and well looked after, beds very comfortable."