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"I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that but we were usually out and about and the staff apologized for it personally more than once. I understand people have to work and you can’t close down a whole hotel for a little bit of Reno. No big deal. Just ask about it if you plan to stay here in the next little while. But such good value for money, superb service and the kindest staff I have ever encountered. "

"The location is great and staffs are even greater! They were very kind to us and our baby and we had a memorial stay in Ubud :) "

"Very nice, courteous staff,friendly,excellent choice for breakfast,we do like Indonesia food, we eat 5 nights in the restaurant,nice decor up hill and very good control of mosquitos because the resort is surrounded by jungle Gerald and Kim form Mtl,Canada "

"The staff was 5 star service level and over the top to make everything perfec! "

"Our stay was truly exceptional! The accommodation was stunning, offering breathtaking views and top-notch amenities. The staff were incredibly humble, cooperative, and always ready to assist, making us feel genuinely welcomed. We thoroughly enjoyed every moment of our stay and would highly recommend this place for an unforgettable experience."

"EverytEverything, from the property amenities, to check-in process, staff friendliness and Everything else was great. "

"Very pleased with the service & staff. Have stayed here 3 times already. The only drawback is the limited number of deckchairs at the pool."

"This was a beautiful resort with amazing staff every one of them was friendly and helpful. Top-notch service. Very peaceful retreat-style place. Happy we chose Sanna to spend our 25th anniversary. "

"Beautiful villa and amazing staff "