Find Resorts & Hotels with Spas in Tainan

"Reception desk not efficient enough"

"This was a very nice hotel, at a fair price, in a great location. One point of constructive criticism I offer is the concierge’s knowledge of the area is limited. They offer a map of the area, but didn’t seem to know much about local tours, tickets, operating hours, etc. They mostly seemed like teenagers who were friendly, but not especially knowledgeable or helpful about local tourism. Suggest you have your own tourism agenda developed before you arrive, because you won’t get much help from...

"all good"

"The property is great in general. However, the reception counter people do not seem to be professional. The previous day we borrowed bikes from their concierges and left our GPS holder on one of the bikes. The concierges found the holder and properly documented it for lost and found. The next morning when we were checking out, we asked the reception counter staff twice if they found our holder, and both times they told us no without checking the lost and found paperwork. As we were leaving, we...

"Services are good. Swimming pool and sauna are excellent. Only one thing is that the mattress is a little too soft. "

"A good view is from their outdoor space on Roof Floor. The shared bathroom is very comfy, and the water coming out of the showerhead is strong enough. Besides, you can play various card games and legos in their social resting area. "

"Cynthia and Jim were fantastic customer service. The place is great. Unfortunately people snore get your earplugs out omg. But overall the place is five stars. Thank you "

"There wasn't any staff at the hotel reception when we arrived in the late morning. We wanted to store our lugguage before checking in at 3pm. We managed to go into the reception area with other guests going out. Called the number to reach the staff and the phone was at the reception desk without any attendance! "