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"Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how...

"I thought the hotel in general was amazing. The only downside (not the hotels fault) were the rooms were all north facing. This meant no sunshine all day and the rooms felt a bit cold because of this. Overall though the hotel was marvellous."

"We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on...

"Todo bien"

"This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired."

"Fantastic staff and meals [not so much the snacks] lovely building, a few signs of age in places. Gym is just good enough, activities and pools are great. "

"Convenient, nice area off main drag "

"Enjoyed my time here! The staff were kind, informative and helpful throughout my stay. "

"Nice hotel. Nice dinner down in the restaurant - it was a Menu del Dia - so, three courses for one price and the food was good. "

"All is beautiful!"

"In short, the stay was positive and I would go again - but there were a few things that were below expectation, especially for a 4-star hotel. Otherwise, great overall. Negatives: No air conditioning: even tho we visited in Nov, still struggled with the hot & humid air - thankfully the staff were able to provide a fan upon request which partially helped. Sewage smell: an unpleasant smell was present in the toilet/bathroom especially throughout the first 2 days. Cockroach: live cockroach...

"Very friendly hosts. The bedroom was immaculate and the beds were surprisingly comfortable. Would definitely return. "