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"This is a really good 5* hotel. It’s got a rather old fashioned interior, but it’s pleasant. Great breakfast! Comfy bed and good bedding. Good gym and spa. Nice pools. Lots of other facilities. Slightly non-customer-focused guy at the reception. "

"This is a really good 5 star hotel at a very affordable price. We would definitely book again. "

"The hotel is beautiful, the food in all 3 restaurants and the breakfasts were superb. Every member of staff we encountered were friendly, professional and attentive. A wonderful 5 star experience."

"Friendly staff. Very nice room and view and great location. "

"Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again."

"Excellent place, overlooking the ocean. However, can hear the ocean hitting the cliffs which makes it quite loud at night"

"Fantastic staff and meals [not so much the snacks] lovely building, a few signs of age in places. Gym is just good enough, activities and pools are great. "

"Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel."

"First class "