Search Hostels in Swannanoa

"Stayed 2nights in private double. Late check in email stated room would be unlocked - it wasn't. Nobody answered the phone. We had to stretch in the window to unlock the door. The room stank. Really horrible old damp smell. Next day we were locked out of our room with our belongings inside "pending payment" - payment had been taken online already. Took 5 phone calls to get keys to our room sorted."

"The location of this place was great, and the staff were friendly. However the kitchen was dirty and had very few usable utensils or tools, the locks on the bathrooms didn't work, some of the lights wouldn't turn on, and all of the surfaces in our room were slightly sticky. Also, although I realise this isn't something the management have any control over, my children were exposed to language that I was extremely uncomfortable with from other guests."

"Good location to centre. We were arriving outside office hours but they left a hand written note and map that we appreciated with the key. Private room was comfortable but outside walk to toilets and showers. Good hostel stay. "

"Very clean in the apartment great service"

"Good price, nice place..............................................."

"Badly lacking maintenance and room hadn't been cleaned very well."

"i dont like anything and i dont recommend this property very untidy but its cheap too"

"Poor environmental hygiene and unfriendly services provided by the female staff: 1) Towel of the precedent was displaced on the corridor to ny room. Nobody did any warship in the pantry and bathroom. 2) I had requested for the login and password of the WiFi for several times but the unhelpful female staff in the reception of the office insisted to offer any assistance. Then I asked her if there was any pillow case provided. The female staff replied that pillow case should be bought but is...