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"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"Nice grounds round property. If you dont want the restaurant option provided at the hotel you will need to go to food places around 15 minute walk. From hotel"

"We had such an amazing stay at this hotel, our stay was only two nights and we wish we could have stayed longer. Not only was the hotel clean, quiet, and easy to get to, but the view from our room was beyond amazing. The ammenities were so lovely, with a quiet onsen spa with views of Fuji, and easy access to a hiking trail that leads to a beautiful viewpoint up on the hills. If youre looking for a luxury hotel with once in a lifetime views of mt Fuji, this is the place for you. "

"I loved my stay at Hakone Airu. It was peaceful, quiet and the staff were able to speak English. The facility was very tourist friendly. I absolutely loved the private onsen and being able to dip in and out whenever we liked. The lounge space next to the private onsen is such a bonus. The bathroom and shower were very clean as well. The only slight discomfort was the fact the shower is exposed to the outside so can be very cold when you initially step in the shower during winter time. "

"Beautiful property and wonderful service. "

"nice and quiet, perfect services"

"Relaxing place to rest"

"Very nice ryokan. A little bit away from Kawaguchiko station but the hotel offers a fast shuttle service."

"Very nice hotel, conveniently located near the Kawaguchiko station. Great view of the lake and Mount Fuji. Kaiseki dinner was great and breakfast was very good, also."