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"The Newcastle staff were so great. Jessica checked us in and took the time to recommend a museum and show us how to get there on the map. Anna very cheerfully stored our bags for us while waiting for the train. Everyone so friendly. Hotel is a big worm but very clean and the spa/pool excellent (we went both in the evening and next morning!). Pleased to find we’d been upgraded and the room was about big enough for a herd of bison. All great value for money and we loved our stay. "

"I am very pleased with my stay at the hotel. The room is comfortable and very spacious, with large windows offering a beautiful view of the river. The refrigerator was also useful. I will gladly come back here again."

"Spotless room, surprisingly quiet for a very busy central part of Newcastle. Security in reception was reassuring. "

"Very friendly staff, quick dinner after long journey welcomed, bed comfy, spacious room, great power shower, only blip was batteries ran out in electronic door lock but replaced quickly, better to use duracels as opposed to cheaper ones!"

"Very warm welcome from reception, room spotlessly clean and comfortable. Amazing poached eggs for breakfast and Paul was great at reception fir Checkout! Looking forward to coming back! Thanks "

"An ideal place for an overnight, just a 10 minute walk from central station. Staff were amazing, very welcoming and chatty. Room was comfortable, with a great bed."

"Lovely hotel, great staff who were very helpful "

"Everything was great "