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"The look of the hotel and the ambiance! Very spacious. The most comfortable, large bed. Very friendly staff. Loved the 12pm checkout"

"Very good hotel and very clean . The young lady was very welcoming and very helpful her name was Taran real asset to the company. Next time we are in Birmingham we use this hotel for sure ."

"Good basic friendly service - 24 hour service "

"We have been here before Never a fault "

"Amazing"

"Welcoming professional receptionist on check in. Spacious room. Pleasant lobby. Drinking glasses separate from those provided in the bathroom would be nice. Shower cubicle would benefit from having a door. Fewer scaled down benefits for IHG Rewards Club Members (drinks vouchers etc) than previously, means that we now book through a third party on line agent rather than directly."

"I was very impressed with hotel. The decor is absolutely stunning, rooms were very spacious & the staff were absolutely lovely. "

"Very hospitable"

"Really friendly hotel. Would stay again. "