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"I had to leave earlier in the morning than I originally expected, so I was going to miss the complimentary breakfast. When I told the staff to cancel my breakfast, they offered me a lunch bento to take with me instead. Incredible service and very kind staff."

"The property and staff were amazing. The purpose of our stay was to enjoy the majestic view of Mt. Fuji. We were not able to see the mountain but we still enjoyed the food, the onsen and the taiko program."

"Beautiful hotel, only downside not really close to the main attractions "

"We stayed here for two nights as part of our honeymoon trip to Japan. We loved the views of mount fuji from our bedroom and waking up to a delightful traditional breakfast while looking at fuji dressed with a yukata. The bus offered to transport us back and forth from the station was also very useful and made our journey easier"

"This is definitely worth the experience. The food, view and open bath is amazing. Hana-san who served us dinner was wonderful and a delight! "

"I cannot say enough the good things about this property. First of all the price is very good. And it comes with free shuttle pickup from the train station. Free breakfast. Decent size of room. Friendly staff who speaks good English. Automatic check-in checkout machine. When we checked out to go to Gotemba premium outlet as the next step, I realized they have a free bus service to send us straight there. And we could have used the same free service when we came from Mishima train station which could saved more. Highly recommended."

"Short walk from the station and theme park. Views were amazing - We were lucky enough to see Mt Fuji from our bed! The house was lovely, clean, and spacious. Staff were lovely, took our luggage up to our room, and offered a shuttle bus to the station. "

"Nice hotel with friendly and helpful staff. Great view of Lake Kawaguchiko from the room. The food was very good. Great location to enjoy the lake, restaurants. Be prepared, the climb up to the hotel from the street is steep! "

"Incredible facility and staff with stunning nature walks and views easily accessible nearby and from the hotel itself. Only drawback is that to get food at night, it’s a bit of a walk down dark streets to reach the restaurant-heavy area - but the hotel does also offer onsite dinner. Overall, wonderful stay and would book again!"