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"Wonderful stay!"

"Luxurious experience"

"I didn’t know the hotel provides shuttle services. "

"Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th"

"Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to."

"Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant"

"The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay."

"A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings."

"A nice place to experience living like a local. An easy walk to Lake Toya. Remember to see the fireworks at 845pm."