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"Gorgeous private and public onsens with sauna. The rooms are huge!"

"Very beautiful property with great staff and services. Dinner and breakfast was good. "

"Perfect in every way"

"Well located and maintained property, with exceptional good food, and efficient yet friendly service. A genuinely true value for money experience in Narai."

"We stayed here two nights while traveling to kamikochi and shinhotoka ropeway, the staff were super sweet and spoke English and Japanese! There is no restaurant on the property but they have a map of a few within walking distance! The Onsens were so nice, and the rooms were so clean! Would definitely stay again! "

"員工服務態度非常親切友善 食物質素高 房間符合要求"

"Alittle overprice, but overall satisfied since I did last minute booking"

"The staff provided excellent service. The hot springs were beautiful and relaxing. Both the dinner and breakfast meals were plentiful, served in a nice semi-private setting, and offered items that were unique. My only complaint is that there was an unpleasant smell in the area. I believe may have been sulphur from the hot springs. It was not only at the property, but also at other places we visited in the area."

"I am writing to express my thankfulness for the hotel staff. I accidently left my passport behind. They delivered my passport to my hotel in Matsumoto after my checkout. I got my passport back and I could continue my trip well. I must writing to thank them again and again. Also the hotel is nostalgic, caring staff, delicious food, good location close to Taisho lake and beautiful scenery. Kamikochi bus stops are right in front of the hotel. Amazing indeed. "