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"Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel. "

"Very cute hotel, old but clean"

"We had an unique experience staying here. Shoes ares kept in lockers next to hotel entrance. We walked on the soft, comfortable tatami throughout the hotel common area. The hotel provides mechanic car park - which is helpful, so we don't have to worry about our car being subject to snow or cold. Highly recommend this hotel."

"Nice property, super convenient "

"The hotel was extremely comfortable, clean and accommodating."

"We picked this hotel to stay at while visiting Matsumoto because it was budget friendly and we were headed farther south to our next stop and I think it was a good pick except that the closest train was nearly a mile walk. Otherwise, the public bath, free buffet breakfast, eco-consciousness, and friendly staff made this stay great! As westerners we are used to a bit more space so the bathroom felt a little constricting but there was actually some closet space which we didn't have in some of our other smaller Japan lodging spots! "

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"

"Location close to the castle and withi walking distance to many sights."

"Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!"