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"The room was clean and smell good. Also, it has a nice public bath."

"We picked this hotel to stay at while visiting Matsumoto because it was budget friendly and we were headed farther south to our next stop and I think it was a good pick except that the closest train was nearly a mile walk. Otherwise, the public bath, free buffet breakfast, eco-consciousness, and friendly staff made this stay great! As westerners we are used to a bit more space so the bathroom felt a little constricting but there was actually some closet space which we didn't have in some of our other smaller Japan lodging spots! "

"Good"

"This hotel surpassed expectations from a service and amenities standpoint. It was easy to find and there were plenty of dining options nearby. We had a family of 6 split into 2 rooms and they were kind enough to provide 2 rooms that were beside each other for us. "

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"This hotel has its own onsen and we loved it. We all were given traditional Japanese robes to wear throughout the hotel (in the dining room as well) and that was really nice. The staff were amazing and patient. "

"The beds and pillow were quite hard. Basic hotel"

"Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!"