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"This hotel is beautiful, extremely clean and attention is paid to every detail. We stayed in a traditional Japanese room which was a wonderful experience. The tatami beds were so fluffy and comfortable. They provide robes and slippers so you can visit the 7 hot spring bath houses in the village. Breakfast was also very good. It’s pricey but well worth it for a one of a kind experience!"

"This property was very comfortable, the staff and check in process was easy and helpful. I didn’t get to have the breakfast but it sounded good. We had to leave early for a train. The area is super close to the train station and food in the area to walk too. Overall, a great place to stay. And we were able to put YouTube from our phone on the TV. Otherwise, TV in Japan I found to be very limited, like a few stations and in Japanese. "

"Excellent place. Only little things is would benefit with just a bit more information in English, some of the experience and explanations are confusing but overall an amazing place to be"

"We were very grateful for patient & polite staff, helping us to make the most of our experience in the Kinosaki area. Our meals in the private dining room were delightful, with staff being very helpful to accommodate our personal needs. Overall, a wonderful experience. "

"とにかく安くて便利です。"

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"Enjoyable place to stay. Spa was nice though it was closed the hour before check out, so it was not super convenient. We couldn’t get double beds in the room, which was not ideal for a honeymoon. Still had a good time. "

"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."

"We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!"