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"Very nice hotel in a great location adjacent to railway. Easy access to shops and restaurants. The only issue was finding a bar in the hotel. Got ripped off with so called happy hour in hotel. "

"Unique property and a cozy alpine feel"

"I loved this hotel! I tried to book an additional night we enjoyed it so much but they were fully booked. Room is spacious for a Japanese hotel in this price range. Easy to open and store my luggage in the seating area in our room, which isn’t common for a double twin room. We arrived early to go to the snow monkey park and the hotel stowed our luggage and had brought it up to our room by the time we came back to check in. Very thoughtful. Check in was easy for an English speaker like me. Room was lovely and clean. Provided lounge wear was so comfortable! Shower caulking was showing some mildew but I was using the onsen shower areas and never used the one if our room since I made full use of the onsen twice during our stay, and that was immaculate. Beautiful indoor and outdoor baths! Bring some change for the strawberry milk vending machine. Breakfast was fantastic. Delicious and great variety. Convenient location near the train station. Walkable to Zenkoji, which I enjoyed so I could explore the neighborhood, but was to catch the bus to the temple too. Have exact change for the bus!"

"Amazing"

"About 1 km from railway station so walkable. Room spacious and well equipped."

"Rooms are spacious. Staff are friendly and courteous"

"Really close to the Nagano station for shinkanseen and the train that takes you to the snow monkeys. Seamless checkin/checkout experience"

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."

"Shane and team made it a very pleasant experience, great accomodation"