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"Stunning location with wonderful staff and service. The beach is tranquil with fantastic views of Spinalonga and the perfect place to relax. All of the staff go out of their way to help you have the perfect holiday. Only feedback would be to bring your own or buy tennis balls if you play as the balls from the hotel either get taken / lost ... with the balls left being too bad to play. Also... we did a photo shoot with the inhouse photographer... which was amazing! Her shop is downstairs in the basement and very easy to miss if you dont happen to go to the spa! Would be lovely to have this advertised! Otherwise... the PERFECT holiday. Massive thank you to all of the staff."

"Great new resort. We felt blessed to be there on their opening week. Great people, great facilities. "

"very clean, comfy bed and staff was so gracious and accommodating. great location too "

"Had an amazing weekend at Palmera! Check in staff was kind and efficient. The bar staff was not attentive, I was often ignored but it didn’t bother me too much as I wasn’t in a hurry. Unfortunately, there were many extra charges and add ons that I was not made aware of. Many guests and I complained about the fact that we paid for all inclusive, yet most things were not included. A bit disappointed about that, a simple note on the property details would have sufficed. Regardless, the food was delicious and the vibes were great! The kitties were my favorite part! I would come back, but only after April 1st, when everything opens for the season. "

"Gorgeous property with excellent views and great service. Very quiet "

"Fabulous resort. Great service, facilities and food selection. Will be back."

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."

"Second time we have stayed here. Meets all our needs "

"Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return "