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"We travel with two kids. Staff are nice, room and amenities are good. Room is spacious. Foot steps for drug stores and plenty of restaurants nearby. We stayed here for the third time, and this time we stayed for 5 nights. Just like home in Nagoya for our family."

"Everything was great, but the only hangup is the laundry service where you have to bring your bag of dirty laundry down to the reception for cleaning and pick it up from there as well. Found it very strange as I’ve never had to do this is any hotel I’ve ever stayed in worldwide!"

"This hotel was beautiful, it was clean, spacious and the staff was very nice. The Nagoya Train station is right under the hotel, with plenty of dinning choices, it also has a shopping mall. "

"I left my luggage with the reception when I had to make a 2-day trip to Tokyo. When I returned to Nagoya and checked in again, the staff used their initiative to transfer my luggage to my newly assigned room. This was much appreciated because I checked in near midnight and was carrying some luggage from my Tokyo trip. "

"Excellent customer service. All staff is very attentive and helpful, all with a smile and professional. Room is large compared to other hotels in Japan."

"Incredible views from the higher floors and just a short walk from the train station."

"Friendly staff. Easy check in and out process. Outstanding location. "

"A bit of wall from the station. Small room"

"The location is fantastic nearby dining options aplenty and probably Nagoya's best MEGA donki just opposite the entrance. On top of that it has an amazing buffet breakfast, and natural onsen. However it is a bit dated, so rooms are a bit old, so is the elevator and having a physical key is kinda worrisome."