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"The hotel was great! Staff were incredibly helpful and friendly- lovely atmosphere and will definitely be back. Well above and beyond with the service!"

"Hotel provides best amenities"

"This Hotel is exactly like the pictures on the website - a rare quality. What the pictures don’t tell you is how nice, helpful and friendly the staff are. For me the location couldn’t have been better, I could to walk to everywhere I wanted to go, Monkey forest, temples and rice fields. Well done"

"Please add more flexibility with shuttle van service to Ubud. Please add information up front for excursions that you can customize trips."

"I cannot say enough good things about my stay at Grand Palace. I could focus on my beautiful and spacious room that backed up right to the pool. I could focus on the good food at the restaurant. I could focus on how comfortable the bed was. However, that would make me fall far short of what makes this a truly great stay. The staff. The folks that work at Grand Palace are truly beautiful people. Exceptionally kind. Giving. Caring. I was there for a month and got to talk with many on their team for long stretches, and everyone was incredibly friendly and warm. From the spa to the front desk to housekeeping and to the parking lot attendants, I felt so welcomed while on my solo journey stop around the world here in Bali. I hope to be back someday. Michael Hendricks"

"The place is great! Beautiful pool and surroundings. Staff are very accommodating. It’s very close to Icon Mall and beach is walking distance. We had a great stay and I highly recommend this place in Sanur"

"Awesome place and surrounded by very beautiful and spectacular views with water falls ,Rice Fields and all. Food was awesome and chiefs made excellent job! Everything was so perfect."

"I had a great experience at the hotel. They have lot of dining options and a shuttle available to go to Ubud City. On my last day I had a negative experience with breakfast. I had explained about the egg allergy. They brought meal with egg. They took it back and removed the egg from my plate. I kindly explained that they need to remove the areas that there were bits of egg. They took it back and did the same thing again. I gave up and ate a bit of my breakfast and lost my interest in eating. This would be my biggest concern that they would need to make a new meal if my allergy was serious. Overall my stay was great. "

"Hospitality is excellent"