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"this hotel has a hidden gem. if you want good service, a smile and extra effort to make your stay very pleasant you must see Jasmine at the front desk. Her recommendations were on point. She went out of her way to contact us acting as a concierge for the hotel, although probably not paid as a concierge. whatever we needed she was there to help it. She took a day off and it was not a good experience, but she was back the next day to make it all better. As far as the hotel, it was pretty nice. the food was OK and the place was clean and spacious easy walk to all the bridges and tourist things. Port tasting and great food I must say watch out for the cobblestone streets. They have a lot of potholes as I hit one and fell on my knee and face."

"The property is very well designed and the finishes are of the highest quality. It certainly has a luxurious feel. The staff were incredibly friendly and proactive. I thoroughly enjoyed my stay. Couldn’t recommend it more highly. "

"Loved the location of this hotel very easy to get to the shops the waterfront everywhere we need to go. Hotel was very clean nothing really to complain about. A great touch to have the freshly squeezed orange juice. Didn’t like the look of the mushrooms, bacon or sausages though. "

"Excellent, thanks. We really recommend!!!!"

"Quel bel emplacement, près de tout avec une superbe vue sur Porto pour les chambres avec balcon."

"The hotel is very nice and clean. Good food for breakfast. Very convenient location in the center ot Porto for sightseeing. We walked everywhere. The staff is extremely friendly and helpful. "

"Excellent property, great service, staff are excellent, great location. We were at the hotel during the power outage in Portugal in April 2025 and were so impressed that they had a back up power generator so we were able to have power, food, drinks, etc where most hotels in the city didn’t even have the running water. Hotel restaurant is excellent (we didn’t have breakfast buffet but had a few meals during the blackout). We were upgraded to the room with a patio which was also very nice. "

"Good location, hotel is awesome and all the staff are professional and helpful and every way! We were there during the Portugal black out! Shout out to Tiago and André!!"

"Stiffness super friendly and upgrade us "