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"1. Someone from the house started contacting me weeks before my family vacation to wire transfer a deposit. I wasn't sure if it was fraud so I politely told them I would pay when I checked in. 2. The address that Hotels.com reflects for the location is different than the one the location ended up sending me so I drove around for a while trying to find the location, so if your going to this location in a taxi make sure you confirm the address. 3. They didn't have hot water when we arrived. 4....

"La casa muy comoda y agradable.... algunas cosas un poco viejas ya, y falta de agua caliente, pero en general bien. Solo un enrredo en la comunicacion interna y muy caro el cobro de 2 horas extras para poder salir un poco mas tarde para aprovechar la alberca de un hotel que estaba totalmente solo "

"La espera al llegar a check un tanto incomoda. La propiedad es buena pero ya presenta deterioro en cosas como: puertas, cancel de baño, y muebles sanitarios. Aunque la alberca es limpia tal vez por la temporada invernal no pudimos hacer uso de la misma por no contar con agua caliente"

"We had dreamed about taking our family (Children, Grandchildren and great grandma - 4 generations) on a vacation for many years, but it always seemed out of reach and the logistics of how and where seemed a bit daunting.Then we found Las Palapas. I had high expectations going there, but had no idea that it would be so magical.The team that looked after us was amazing. Every detail was attended to, and they were so very kind and thoughtful. Meals were spectacular and beautifully served. ...

"This property was excellent for our party of 10. Very spacious, clean, in a great area. And we can’t forget the out door pool! Everyone had a great time that we are all talking about renting this place again for our next get together. "

"Si número telefónico no existe, mi reservación me la cancelaron, y te dejan esperando sin resolverte nada "

"Great location and loved Javier/Paty’s responsiveness! They helped with everything from a kids broken arm to great home cooked meals!"