Find all hotels by Independent in San Fernando

"The hotel, location and amenities excellent. However staffs have poor customer service. Not friendly and not welcoming."

"The place was well kept and had nice decorations. Lobby staff was pleasant and professional. Dinner staff was also good with great food selection. The breakfast staff were not as efficient as the evening. They were slow in there service- can’t keep up with dirty dishes, not giving water to customers, having customers wait until they cleared the table, the coffee urn was slow running so people were getting impatient, etc. Our room had black spots around the sink and tub. The WiFi was very...

"Second time to stay. We love that the hotel is pet friendly. Need a little bit improvement with the internet provider. Some rooms have internet tv while some just have a basic cable that only have less than 5 channels. But great facility and staff. Will be back again. "

"Clean and nice facility"

"Thanks, we enjoyed our stay."

"There was a karaoke bar or disco bar beside the hotel and it was very noisy during our stay and that we can’t sleep. If you don’t have car, the area is very inconvenient as you only will take taxi to go around the town area. "

"Breakfast buffet was excellent! Professional and friendly staff!"

"It was beautiful hotel. A lot of people couldn’t help but take pictures. I’ve stayed in many hotels and it is top 10 in terms of atmosphere. The staff was very thoughtful and accommodating. The food was excellent. It has a rooftop terrace with views of the city. "