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"The customer service was above and beyond. We had the most relaxing time in the beautiful Onsen at the hotel. It’s in such a good location, beside many great Izakaya’s and walkable to all the breath taking views. "

"Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience."

"Great value for money"

"Incredible stay, would definitely come back!"

"Clean and lively with great Onsen. Right on the ski slopes."

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "

"Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol "

"Perfect"

"Clean, love the onsen, free shuttle bus"