Find all hotels by Shangri-La Hotels and Resorts in Ruwi from SAR 1,073

"Great"

"I like that u can access the public beach frm the back entrance and then straight to restaurants and cafes. There is also a food truck right at the beach. The jacuzzi and indoor facilities were a little run down. During winter time its nice to stay indoor using the facilities."

" Şey nice comfortable stay. Breakfast was really good. "

"The property and rooms are tired with a much needed renovation in progress. The pool and garden area is closed while undergoing the renovation, so expecting the place to be much better once this is completed. The rooms we were assigned could also use some renovation as there was cracked caulking around the tub and shower and green water staining on plumbing fixtures. Carpets could also stand to be replaced. Rooms were nice and comfortable, however. The staff was extremely friendly and helpful especially the staff at the Mokha Cafe during the breakfast buffet. They went above and beyond to make our breakfast experience the shining star of our stay there. I want to especially single out our server Abdullah T. who greeted us every morning with a warm smile and friendly air. He remembered our coffee orders from the first day and provided them upon arrival. He was absolutely the best and helped make our visit to Oman one the most memorable and positive holidays I have had in a long while. The Grand Hyatt's location to the beach walk is another reason to select this Hotel despite the ongoing renovation. I did not miss not having a pool as we spent a lot of time on the beach and swimming in the gulf. Easy walk to some very amazing eateries, especially Mado in the Waterfront Shopping plaza."

"One of the best place to stay in Ruwi,Oman.Good service and great hotel in all aspects. Thanks KG"

"I liked the gym and spa area very much. Papada is a great masseur, mr Amir a professional trainer! The front desk staff have very good social skills, willing to please Samahir. Amna & Ibrahim we’re most helpful but the best welcome I have had at 5a.m.was by mr Mustafa wonderful smile and nothing was too much trouble!! Great personality. The breakfast / food team were amazingly efficient always there to bring food to you and quietly clear the table… they made breakfast a treat, smiling faces. Mr Fernando, Gada, Zar chi and many more all extremely memorable young men made it a pleasant start to the day! Room service was excellent always on time and respectful polite style. All in all it was sad having to leave a lovely hotel and such warm people behind. Last but not least the cleaning & bedroom service was great always there! Cecel very professional and the young men who politely delivered water etc. unforgettable! A huge thanks and please nite it was all appreciated including the festive stocking! 🙏Happy New year to one and all. "

"Great stay! Quiet, convenient location with helpful and attentive staff. Highly recommend"

"Weather was great for December. Staff was super nice. Location is excellent. Good snorkeling and other water sports. "

"Staff are excellent. Meals are very good and varied. Hotel needs updating especially carpet in rooms. "