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"The best"

"We had to book here last minute with the fire at Heathrow to fly out of Birmingham. They were very accommodating and so helpful. They had a ton of people book last second and even though they were very busy, they took the time to help us in a time of need. Thank you! Would definitely recommend. "

"As usual excellent stay, staff friendly and welcoming. Nothing to much trouble. Recognised by a few of the staff, especially those in the restaurant. "

"The staff from start to finish were exemplary, friendly, smiling with an anything can do attitude "

"Perfect location. Beautiful hotel, staff friendly & helpful , great food in the resturant"

"Very handy for the NEC"

"It's what you'd expect from a Hilton - a very pleasant, clean, comfortable, spacious room with a huge bed in a nice hotel. We enjoyed using the pool and spa and the buffet breakfast was the perfect start to a busy day. Blackout blinds and good sound proofing meant that we slept well. The area's quiet and nothing to get excited about, but super convenient for the NEC, which is why we stayed there. We really appreciated the view of the lake. Extras like parking and drinks in the bar are expensive, though."

"Watched a show at the NEC - spot on location."

"Fabulous room. Delicious sunday lunch. Wonderful stay."