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"Customer service and professionalism."

"Great stay, receptionists we super helpful!"

"The decor of the whole hotel was very good. We stayed in a racing themed room & the colour scheme and detailing was excellent. The public areas were comfortable and felt welcoming and cosy. The property was clean and the staff were very friendly and informative. The only downside was that there was no parking either on site or close by. However, the hotel was well positioned for access to the city centre and all of its features and attractions and the entrance to Grosvenor park & river were a hundred feet away at the bottom of the street. The breakfast was good with a decent selection of options. The hotel was quiet despite its city centre location & the bed was very comfortable and the room was spacious and had all necessary facilities."

"Hotel was lovely and the bed was so comfortable. Best nights sleep in a while . Wine was a little pricey . Loved the coffee machichine innthe room "

"Lovely helpful staff, comfy bed & a nice clean room, would stay again. The night time security man on a weekend was lush made us laugh a lot "

"Will stay again "

"Good location"

"Outstanding. "

"For the price, an outstanding find. Very happy with everything."