The property was beautiful and clean, with incredible views. However, accessing it was problematic. The road was extremely steep, making it impossible for the bus to reach the property. Guests must walk up a steep hill with all their suitcases and packages to reach the house. Transportation is very limited due to the property's isolated location at the top of the mountain. Renting a car is not advisable unless you are a local, as driving there is quite challenging.
Additionally, the taxi that was supposed to pick us up for the airport never arrived. Thankfully, Clifford, the property manager, helped us find an alternative taxi. However, this new taxi driver was not familiar with the area. While reversing, the car got stuck at the edge of a cliff, creating a very frightening situation. The driver attempted to free the car from the rocks, but it only dug deeper. We decided to get off the bus for fear it might fall off the cliff. Fortunately, Clifford, who had a truck, helped pull the bus and resolved the situation.
Moreover, the property's location on the island is not clearly communicated. We were staying at the Moorish Port in Road Town, Tortola. The map suggested that the property was near Road Town, but it is actually in the far west part of the island, 50 minutes from the airport and 30 minutes from Road Town. This distance incurs extra costs because taxis are very expensive there. I thing the property owner should be more transparent about this details.