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"The roast beef was perfectly cooked"

"The breakfast room was delightful: light and airy, sunny and with a view of the cathedral. Food was excellent. Room was serviced well every day. Lift was rather scruffy and noisy. Reception staff very helpful and kind, but it was a shame that, when saying 'goodbye', one member of the team didn't look up. Also, suggest having an illuminated sign above the main entrance."

"I left a framed photograph in my room. It was very easy to contact reception later in the day and arrange to collect it later that evening. This was a very personal item and I am very appreciative that your staff were so efficient at putting me at ease. A huge thankyou."

"we stayed there for the a the front office staff was nice and find solutions. only issue was should have stated there was an onsite car park."

"On booking I received an email advising me that if we booked the Q park in Castle street quoting our booking number, we woukd get half price parking. We did this and it saved us a lot of money. Nice friendly receptionist Clean comfortable room Good service Convenient location "

"A beautiful, elegant hotel in a quiet location. The room was spacious, clean with tv, tea facilities, hairdryer & bath/ shower. Although dinner lacked any real choice as a vegan ( the only option was winter salad minus the honey & mustard vinaigrette) and chunky chips) breakfast was out of this world and the staff were far more accommodating. We accessed the spa facilities with a separate booking, which were amazing. A lovely little relaxing break. "

"The rooms were a decent size and were very clean. Staff were really friendly and helpful. The onsite swimming pool was a bonus. "

"Staff ere very friendly and helpful."

"Stayed for 2 nights. Friendly staff and clean room. Breakfast was aplenty and location was great. Provide discount at Q car park which is nice."