This is a hotel with remarkable character. There are a few minor issues but they are negligable indeed. The rooms, towels and sheets are very clean (some minute details need to be attended), the water pressure is wonderful, the reception staff, especially the older gentleman, are very helpful (one younger receptionist could not help me with a couple of my needs but next morning the older gentleman fixed everything gracefully). The breakfast is basic, diverse and satisfactory. The location of the hotel is brilliant. There are nice cafes and great restaurants within two bloc radius and the magellan strait is right there to admire. It is close to handcraft shops, regular stores and a couple of supermarkets. Highly recommend. Next time in Punta Arenas, I shall stay there.