351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
What's nearby
Cerro la Cruz Viewpoint - 7 min walk
Palacio Sara Braun - 10 min walk
Plaza Munoz Gamero - 11 min walk
Punta Arenas Cemetery - 17 min walk
Port of Punta Arenas - 2 min drive
Getting around
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive
Restaurants
La Yegua Loca - 7 min walk
Guanacoffee - 8 min walk
Cervecería Austral S.A. - 6 min walk
Birra! Cerveza & Buena Mesa - 8 min walk
Dino's Pizza - 8 min walk
About this property
Hotel Ilaia
Property highlights
Hotel Ilaia provides amenities like free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
Free self parking
Smoke-free premises, a 24-hour front desk, and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Ilaia offer amenities such as free WiFi.
Extra amenities include:
Rainfall showers, hair dryers, and shampoo
Heating and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking options include a carport
Food and drink
Free full breakfast available daily 7:30 AM–11:00 AM
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas
Frequently asked questions
Is Hotel Ilaia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Ilaia?
Self parking is free at this property.
What time is check-in at Hotel Ilaia?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Hotel Ilaia?
Check-out is at 11:00 AM.
Where is Hotel Ilaia located?
Situated in Punta Arenas, this hotel is within a 15-minute walk of Cerro la Cruz Viewpoint, Palacio Sara Braun, and Santuario Maria Auxiliadora. Centro Cultural Braun Menendez and Museo Regional Braun-Menéndez are also within 15 minutes.
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Hotel Ilaia Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!