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"We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay "

"Nice,clean,spacious,quiet,well equipped apartment in residential thoroughfare. Lots of cleaning materials plus liquid detergent and fabric softener for the washing machine. No English / Irish channels on TV but some USA news channels. Netflix, Amazon Prime and other apps available on the TV but you have to subscribe to use them. WIFI good. Spacious terrace with garden.The apartment is not on a complex or street but on a well lit thoroughfare or passageway that joins the promenade ( Avenida de las Playas ) up the steps to Calle Guatify. In late January the terrace gets the sun 9am -1pm, and about 2-4pm. Overlooked by rear of Soco Shopping Centre and residential apartments. About 50 steps up to the apartment. All but 8 of these can be avoided by getting the lift/escalator to 1st floor in Soco Shopping Centrei- though this mode of access stopped at 7.30pm on our trip.The alternative to access the apartment is to get the lift in the shopping centre to the third floor then exit the lift and go left and walk through the car park a little to the left and exit onto Calle Guatify, then proceed right 80 yards to the passageway and walk down 80 yards to the apartment from there, about 18 steps down altogether.This route available 24 hours a day.At the last minute you may be requested to provide your passport details including DOB.This we provided reluctantly. Don’t know what would have happened if we’d refused.No response to our request for a privacy notice.aWprivacynotice.reqreturn.for"

"This was our 12th visit to the Canary Islands and we found this hotel the best yet. Excellent food, comfy beds"

"The apartments fariones are excellent as always. The staff are lovely and can’t do enough for you. We had a small problem with a smell. They came and sorted it out within 10 minutes."

"My husband and I wanted four nights away in the sunshine and warmth to sit and look at the sea and feel indulged and that is exactly what the hotel La Isla y El Mar gave us. Wonderful friendly and happy staff from reception to the restaurant to the bar. We even got a new cocktail on the house from David in the Kentia bar! We had a wonderful massage and couples experience in the spa. If you want to get away for a short break to the warmth and not do very much this is the perfect spot."

"Fabulous "

"Wifi signal is poor and the room is quite old as huge difference with the photo"

"Clean and comfortable."

"Best customer service ever. We were greeted at the front desk with a bottle of Cava. We got there a little early and they were very attentive and accommodating. The hotel is very clean. 3 pools. 5 minute walk to the beach and main Street with hundreds of restaurants, bars, cafes, and shops. The rooms are very spacious and the bed is perfect. It was very quiet too. The breakfast was excellent. This hotel check all the boxes. Outstanding. "