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"I stay here every week at the moment, and I have stayed at this hotel many times. I use the gym and pool and although outdated this is functional for what I need. The rooms are comfy and very clean. The Hotel has been renovated in the last couple of years to a very good standard. The staff are lovely and really keen to help with anything needed. I have stayed in most of the hotels nearby and for the price this is the best one. "

"Excellent value for money very clean and tidy and the food was excellent Made too feel very welcome "

"I can’t fault the service provided by the Hotel. The Deputy Manager, Andrew, was extremely professional and welcoming. He is a true asset to the Hotel"

"Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern."

"Quite old but nice and quirky. No issues. Nice change from modern hotels "

"Great spa hotel, menu in the restaurant was excellent & fantastic value, spa was nice! "

"Lovely stay- receptionists were really helpful and helped me get a ground floor room as a last minute request "

"Parked car for us, took cases in and up to our room. Check in was easy and room was ready early so we could go straight up. Had dinner in the Grill Room, good.- Weather was bad the following day so spent a relaxing day around the hotel. Visited the Spa in the morning."