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"This hotel spa is absolutely amazing, the views from out room were outstanding. The staff from arrival to departure were all so attentive and friendly. This hotel will always be up there as one of my favourite ❤️"

"Only negative is that there was no coffee available outside of the room after 9.45pm"

"Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms "

"Once again, an amazing stay at the hotel. The staff are so friendly and were really helpful and kind with my 1yr old. The pool area was pristine. The whole hotel is dog friendly and a very short walk to the beach which they loved. Fantastic options for Gluten free also. Hopefully be back again next February."

"Jo Stephen are warm and welcoming, very friendly and attentive. The hotel is perfect for us, warm clean and cosy, a wonderful location, with the most magnificent views of the bay. The sunrise from bed this morning was incredible 💖 many thanks to Jo Stephen for looking after us during our stay, lots of tips on local knowledge. Carparking very convenient too. Lovely stay"

"The staff was amazing very cheerful very helpful The room was amazing spotless and great views The bed was extremley comfy out out of this world The breakfast was top notch freshly cooked to order and done it how you would like Thank you for a lovely stay will definetley stay here again "

"Nice clean family room, exactly as the pictures showed, perfectly functional room. Nice breakfast, served until 10 , which is nice if you’re a bit lazy in the morning! Great location, bang in the middle of town , 10 mins walk to the castle, and plenty of pubs and restaurants. The bar prices were quite steep (£7.35 a pint!!) but the cocktails were reasonably priced. There’s plenty of options in town. The jewel in the crown for this hotel is the pool area. It’s really wonderful, beautifully tiled, nice and big, we were there during half term and it wasn’t too busy. We really liked library aswell, very cosy with its big setees"

"Only stayed for the night; great spot nice views from the courtyard. Didn't use the restaurant or bar. But very pleased with breakfast; nice selection and hours. Impression is of a clean professionally kept space. "

"We looved everything about it."