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"Fancy hotel Strongly recommend "

"We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!"

"The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent. "

"The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant. Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever. Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board."

"The hotel was spotless clean and all of the staff were so friendly and helpful. The food was delicious, lots of choice for me as a vegetarian! Loved every minute of this holiday. Thanks. "

"Good food Wine not great Beer was ok Cocktails, spirits and ice creams, crisps not included in all inclusive snack bar Kids were happy with food and drink though Apartment clean and had all we need with beautiful views of the sea from balcony which we all loved. It was fair distance 20 mins from Chania and taxis did pick us up and drop us off but wait was half an hour late for drop off and long wait in unorganised queues to get back, but was do able. It was good but mainly to stay in hotel and relax for few days "

"Great location, perfect for the beach and all the facilities Platanias has to offer. Dimitris cannot do enough to make sure you have a great holiday. He and his staff are all very friendly and welcoming, you feel like part of the family! The apartment was modern with a lovely bathroom. There are loads of great restaurants within a very short walk, we had a car for the holiday but you could easily manage without due to the proximity of everything. The pool was clean with good sun beds, you can tell a lot about a place by the quality of their sun beds! Great place, thank you for a lovely holiday."

"We had such a lovely stay here. One of the cleanest hotel rooms we’ve ever stayed in, it was spotless! Nice pool area with a bar on one side and a restaurant on the other side. Nice friendly staff. Restaurants and cafes within walking distance and a supermarkets nearby. We would definitely stay here again."

"An extremely friendly and professional service. The property is very clean and well maintained. Rooms are spacious and clean. The food variety is amazing, catering for all tastes. We took an All Exclusive package. EVERYTHING was included!! Highly recommended. "