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"The morning breakfast is incredible"

"It felt as grand as it was. Customer service was fabulous such lovely helpful staff! They arranged a car for us and made sure we were taken care of. "

"In a formerly war torn part of Vietnam, this hotel stands as a wonderful oasis of peace and tranquility. We can't speak too highly of this hotel to which we return every year. The rooms - we stayed in a sea view hill pool villa - have fantastic views and are huge providing a real sense of space and privacy. The quality of the food is excellent as well but what makes this place truly exceptional is the quality of service. The staff are so friendly and go to huge lengths to ensure guests' stays are as close to perfection as possible. Its the little touches that we liked - lovely birthday cake and tree planting ceremony on birthdays and the traditional Vietnamese afternoon tea experience."

"I came twice "

"Had a wonderful stay here that we extended twice - we really enjoyed Hue, and this was an ideal location. Our room was very clean and spacious, with a very western-business aura. Lovely view of the river. Not tons of character but very well done all around. In our particular room, the mattresses seemed aging and weren't my favorite, but they were comfortable enough and again, very clean. The head of service, Van Duc, was helpful and so charming. He physically walked me and my mother to a pharmacy and helped us there in order to make sure my mom got what she needed, and was super knowledgeable about travel options with good prices on offer. He single handedly made this big fairly impersonal hotel feel welcoming and warm. And the food! A breakfast buffet that took about 5 minutes to do a lap around, with tons of Vietnamese, Chinese, and Western options including egg and noodle stations. Restaurant/lounge/in room dining super expensive though. All in all we loved our stay!"

"Have always loved staying here. Staff were friendly and helpful. Rooms are beautiful and clean with great views. Buffet was enjoyable and yummy. Definitely will be staying here again."

"Outstanding Excellent service and accommodation Le Parfum restaurant was Delicious Loved it all"

"Great stay for one night in Hue. Friendly staff. "

"Excellent staff, friendly and helpful. "